With superior customer service, our Warranty department will provide technicians with the information needed to restore comfort to the home owner.

Industry LeadingWarranty

We can’t control the weather outside but we’ve made it our business to control families comfort on the inside. Reliability goes into all of our products because we know how important peace of mind is to the homeowner. This promise to our customers is backed with industry leading warranty for all of our products.

Warranty Contact Info:


Phone: 812.962.5221
Fax: 812.962.5310
Email: Warranty@kochair.com
Office Hours: 7am – 5pm CST
Monday – Friday


Carrier Warranty Policy:

For specific coverage on non-registered units installed in owner occupied, non-owner occupied and commercial application, refer to warranty certificate

For Warranty information on non-Carrier products, contact your local Koch Air Parts & Supplies Store

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