Support & Training
When you are a Koch Air dealer, our team of professionals is dedicated to supporting all aspects of your business. From assisting technicians in the field to navigating co-op guidelines, our knowledgeable team is here to help the dealer in every aspect of business.
Technical Support and Training
Koch Air is committed to the education of your team by providing NATE-certified continuing education classes. These classes deliver the educational requirements needed for certification guidelines across the country. It is our customer commitment to offer technicians the necessary training that provides superior customer service to the community. Our technical training classes are designed to connect with all levels of experience to teach new techniques as well as refresh skills previously learned.
Marketing Support and Training
The Koch Air Sales & Marketing Team, along with its marketing partners work together to develop a campaign tailored to your needs. Our knowledge of the marketing landscape combined with the resources of Carrier work together to build a strategic plan with proven results. With a generous structure of co-op dollars, we can assist our dealers in developing customized marketing programs that are targeted to achieve their goals.
text2koch - quick & easy access to your local counter team
Our knowledgeable Counter Team is only a text away. This convenient service allows your team to send pictures, videos and ask questions from your mobile device. Communicate pick-up times, check stock and place orders are just a few of the ways our dealers are taking advantage of this service. Click HERE for your local Koch Air Text2Koch number.
