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About Koch Air

Koch Air, LLC has been a distributor of Carrier products since 1936, and is the third oldest Carrier distributor. Today, Koch Air remains family owned and operated and is among the ten largest independent Carrier distributors in the U.S. What began as a distribution, installation and repair business has grown to focus solely on distribution and customer support. Eleven branch locations are conveniently placed throughout the Midwest in Indiana, Kentucky, Illinois and Missouri. With a fleet of 26 delivery trucks, Koch Air can guarantee our equipment, parts and supplies are never far from a job site.

Our Values

Integrity

  • Do what is morally, ethically, and legally right
  • Conduct business in a manner that is beyond reproach

Respect for People

  • Treat people with dignity
  • Behave safely, professionally, and responsibly

Customer Focus

  • Understand our customers’ business and anticipate their needs and wants
  • Make every interaction a positive experience for the customer
  • Create value for our customers

Continuous Improvement

  • Develop a culture of creativity and innovative problem solving
  • Identify and reduce waste in all business processes

Community Involvement

  • Improve our community
  • Encourage and support volunteerism

H3 Principles

We commit to engage our Hands, Heads, and Hearts (H3) to build a culture that delivers extraordinary levels of personal fulfillment and company success.

We commit to:

  • Champion Safety
  • Share a Clear Vision
  • Serve Internal and External Customers
  • Communicate Effectively
  • Appreciate Team Members
  • Develop Team Members
  • Embrace Continuous Improvement

Mission

We partner with our HVAC customers to help them grow strong healthy businesses

 

Vision

Koch Air is a valued distributor partner, respected for passionate customer service, team member engagement, and consistent growth.

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