Warranty
With superior customer service, our Warranty department will provide technicians with the information needed to restore comfort to the home owner.
Industry LeadingWarranty
We can’t control the weather outside but we’ve made it our business to control families comfort on the inside. Reliability goes into all of our products because we know how important peace of mind is to the homeowner. This promise to our customers is backed with industry leading warranty for all of our products.
Warranty Contact Info:
Phone: 812.962.5221
Fax: 812.962.5310
Email: Warranty@kochair.com
Office Hours: 7am – 5pm CST
Monday – Friday
Carrier Warranty Policy:
For specific coverage on non-registered units installed in owner occupied, non-owner occupied and commercial application, refer to warranty certificate
Quick Links
- File a Carrier, Bryant, or Payne Warranty Claim
- AIG Renewable Warranty
*Must be logged in to B2B to view document - Service Bench Claim Instructions
- Register Carrier, Bryant and Payne Equipment
- Find an Invoice by Part Number
- Find Invoice by Serial Number
- Service Bulletins
Forms
- Homeowner Transfer Form
- Dealer Transfer Form
- 90% Furnace Secondary Heat Exchanger Inspection Certificate
- Bristol Program Audit Form
- Core & Salvage Claim Form
- ADP/LG Claim Form